Privacy Policy

Effective Date: April, 2026

This Privacy Policy explains how KINESS (the “Site”, "we", "us", or "our") collects, utilizes, and discloses your Personal Information when you visit or complete a purchase from our online store.

1. Personal Information We Collect

When you interact with KINESS, we collect two primary types of data:

• Device Information: We automatically gather details about your hardware and software, including your web browser type, IP address, time zone, and specific cookies active on your device. We also track which products or pages you view and the search terms that led you to us.

  • Technologies used: Cookies, Log Files, Web Beacons, and Pixels.

• Order Information: When you attempt or complete a purchase, we collect your name, billing and shipping addresses, payment details (including credit card numbers), email address, and phone number.

• Marketing Consent: If you subscribe to our newsletter or SMS alerts, you agree to receive automated marketing messages. Consent is not a requirement for purchase. You may opt-out at any time by replying "STOP".

2. How Your Information is Used

We process your Order Information to fulfill your purchases (processing payments, coordinating logistics, and issuing invoices). Additionally, we use this data to:

• Maintain direct communication regarding your orders.

• Monitor transactions for potential fraud or security risks.

• Provide personalized advertisements and product updates based on your indicated preferences.

We use Device Information to optimize our Website performance, generate analytics on customer behavior, and measure the impact of our marketing campaigns.

3. Data Sharing with Third Parties

We partner with service providers to help us facilitate our business operations:

• Platform: We use Shopify to power our e-commerce store. You can review Shopify’s Privacy Policy for more details.

• Analytics: We use Google Analytics to understand site traffic. You can opt-out of Google Analytics here.

• Legal Compliance: We may share information to comply with applicable laws, respond to legal requests (such as subpoenas), or protect the rights and safety of KINESS and our users.

4. Behavioral Advertising & Opt-Out

We utilize your data to provide targeted marketing we believe is relevant to your interests. You can manage your preferences or opt-out of targeted ads via:

• Facebook Ad Settings

• Google Ad Settings

• Digital Advertising Alliance Portal

5. Your Privacy Rights

California Consumer Privacy Act (CCPA)

If you are a California resident, you have specific rights regarding your personal information:

• Right to Know: You may request a disclosure of the categories and specific pieces of personal information we have collected about you.

• Right to Delete: You have the right to request that we delete the personal information we have collected, subject to certain legal exceptions.

• Right to Opt-Out of Sale: KINESS does not sell your personal information in the traditional sense. However, like many online retailers, we share data with advertising partners. You may request to opt-out of this sharing by contacting us.

• Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.

European Residents (GDPR)

If you reside in Europe, you have the right to access, correct, or delete your data. We process your information to fulfill contracts (orders) or to pursue legitimate business interests. Please note your data will be transferred outside of Europe to the United States and Canada.

6. Data Retention

We retain your Order Information for our internal records to provide ongoing customer support and warranty services unless you explicitly request the deletion of this data.

7. Do Not Track

Please be aware that our Site’s data collection practices do not change in response to "Do Not Track" signals from your browser, as there is currently no industry-wide standard for these signals.

8. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our business practices or for legal and regulatory reasons.

Contact KINESS

For more information about our privacy practices or to exercise your data rights, please reach out to us via our official contact page or email our operations team directly.